Attention: We only work with artists and cultural organizations.
What is 9inOne|Creative Solutions?
9inOne|Creative Solutions is an Amsterdam based company specialized in online creative solutions for artists and cultural organizations
What is the Online Production Desk?
The Online Production Desk is the all-in-one solution that makes life easier and artists more successful. We're replacing 5+ tools that are essential for artists and cultural organizations with one - that's why life is easier. No more moving data between a handful of separate solutions. No more remembering 5 log ins for different services. No more wrestling with code and techie stuff. At a basic level Online Production Desk is your website. But to go successful with that you get website CMS, management tools, email marketing, an integrated customer database and even eCommerce, depending on the package choice.
What is included in the ARENA PACKAGE?
We register your new domain, if you need one
We
setup the hosting and email accounts and users.
We plan, design, develop and implement your site.
We setup the powerful 9inOne based Content Management System with all initial content on your site.
We setup a segmented database for you, e.g. actors, dancers, technicians, mailing, etc.
We connect your site with Facebook and Twitter.
We give you training on how to update your site.
Then we test your site with all modern browsers.
Finally, after we launch your site, we give personalized support as long your site stays with us.
What is included in the PROSCENIUM PACKAGE?
We register your new domain, if you need one.
We
setup hosting, email accounts and users.
We plan, design, develop and implement your site.
We setup the powerful 9inOne based Content Management System with all initial content on your site.
We setup a segmented database for you, e.g. actors, dancers, technicians, mailing, etc.
We connect your site with Facebook and Twitter .
We give you training on how to administer and update your site.
We build a newsletter campaign and we teach you how to build one yourself.
Then we test your site with all modern browsers.
Finally, after we launch your site, we give personalized support as long your site stays with us.
You call Online Production Desk an all-in-one online production platform. How is it "all-in-one"?
If your package has the unified 9inOne Platform included, when you login, you'll be able to immediately access your contact database, inquiries, email, web form submissions, downloads, web pages and email marketing campaigns from one central location. Furthermore, all of those functions are built to work together from the ground up!
(The TRAVERSE package does not include our unified platform).
What does it mean Custom Website design
9inOne is in its core a webcreation and webdevelopment company, using the unified platform to help artists and cultural organizations with their projects and productions.
How is the Online Production Desk like web hosting?
It's very similar actually - some people call 9inOne|Creative Solutions a "next generation" hosting solution because of all the built in goodies that it comes with. You'll have an FTP account to upload web pages, CSS, flash, JavaScript and images. It's also true to say that any non-programming related thing that you can do with a regular web hosting company, you can do with us.
Do I need to know programming or HTML to add content to my web pages?
No, the Online Production Desk provides fool-proof editing options such as inContext editing intended for on-the-fly content editing (changing text) and a What You See Is What You Get (WYSIWYG) interface for more complex updates.
Can I just order the hosting or 9inOne platform
The 9inOne unified platform can't be bought without one of the packages.
Is the Online Production Desk standards compliant?
Yes indeed it is and the sites we build for you too.
How many email newsletter campaigns can I send out each month?
As many as your package allows! If you want to send out more then you'll need to buy additional email newsletter packs.
Is there a limit on the size of my customer database?
No, there isn't :)
I've heard solutions like this aren't Search Engine Optimization (SEO) friendly. Is this solution search engine friendly?
Of course! We use friendly and customizable URLs throughout and utilize search engine friendly techniques such as 301 Permanent Redirects. We even integrate with Google, Yahoo!, and Bing sitemaps feature, so the system regularly and automatically generates a "sitemap" which the search engines use to ensure your website gets maximum visibility in the search results.
What languages does your Administration area come in?
The Online Production Desk Administration area is translated and available in the following languages: English, French, German, Spanish and Swedish.
What are the system requirements to use Online Production Desk?
There are a number of ways you can use the Online Production Desk. You need a PC or Mac with an internet connection and any modern web browser such as Safari, Firefox, Explorer, Chrome. You can also use FTP.
How reliable is the Online Production Desk?
System Reliability is non-issue because all of the Data Centers are located in Tier 4 Data Centre facilities. This means that all of the facilities that house our servers have:
- Multiple cooling and power distribution paths for stable systems
- Multiple active power distribution paths to prevent down time from blackouts
- Redundant components for fault tolerance
- High connectivity and power into our machines
- All of the Data Center facilities are connected to the net via Tier 1 networks, or have peering arrangements with Tier 1 networks. This means that our servers are essentially hooked in to the "backbone" of the internet, which generally results in higher network speeds and lower latency from your customer's browser to our servers. And on top of all that we provide a 99.98% uptime service level agreement.
- All hosting facilities are provided by Adobe Inc.
Where are the data centers located?
the provided data centers operate in 3 different continents to ensure our clients get optimum response times from their websites. The data centers are located in: North America (New Jersey, USA,
Europe (Dublin, Ireland) and
Asia Pacific (Sydney, Australia).
What extras can I add to a site?
You can add additional users/email accounts, disk space, SMS & extra newsletters. All extras purchased are setup on recurring billing with the exception of extra newsletter credits which are purchased as a once-off & valid for use up to 12 months from the date of purchase.
- Additional 1 User 3.63€/month (includes 10 additional email addresses)
- Additional 5 Users 14.52€/month (includes 20 additional email addresses)
- Extra Disk Space 7.26€/1GB per annum (charged annually)
- Extra Newsletters 0.01€/email (first 10,000 free on applicable plans)
- Extra SMS 7.26€/month per additional 50 SMS (charged monthly)
- Excess traffic charged at 0.73€/1GB (first 1TB free)
- Extra newsletter credits:
1,000 @ 7.26€
40,000 @ 174.25€ (40% discount)
65,000 @ 235.97€ (50% discount)
90,000 @ 261.38€ (60% discount)
190,000 @ 413.85€ (70% discount)
